Voice Mail Messenger

What is VoiceMail Messenger?

VoiceMail Messenger® is a call center service that will deposit your marketing sales pitch or recorded message into a business telephone voice mail box of your client or potential customer. VoiceMail Messenger is an Operator Guided voice message delivery system. VoiceMail Messenger is not an auto-dialer or a voice broadcast service. VoiceMail Messenger is a marketing and lead generation tool. VoiceMail Messenger will take your recorded message and Messenger it into many potential customers’ voice mail boxes.

Why use VoiceMail Messenger ® ?

Don’t waste your time manually dialing potential customers. Almost 85% of your sales calls, or customer retention calls never reach a live person, and end up in voice mail. Most sales or customer service staff can only make 50 to 70 sales calls per day. VoiceMail Messenger liberates you from the repetitive monotony of out-bound cold calling, and reiterating another message, or sales pitch into a client’s voice mail box. Maximize your time wisely and negotiate in-bound customer calls.

Focus on what you do best. Eliminate mundane activities such as;

• dialing phone numbers,
• ringing the phone,
• waiting for an answer,
• negotiating with reception,
• be put on hold,
• wait for the right party to attend the phone, etc
• get thrown into voicemail
• verbally repeat another message into voice mail

All this costs valuable time, and increases your selling cycle time frame. Pay your sales staff to negotiate and close the sale on an inbound call. Spend less time on the arduous outbound calls. Expedite your outbound campaigns with unprecedented speed. With VoiceMail Messenger ® you can make thousands of cold calls per day.

What is Voice Mail Messenger used for ?

VoiceMail Messenger can be used for:

• Follow-up to a direct mail campaign
• Cold calling potential customers
• Client retention and appreciation calls
• Reminders of live events and web seminars
• Mass deliver a specific voice such as that of a CEO, or President
• Mass disseminate timely or critical information on short notice.
• Verify phone numbers that are active or out-of-service.
• Promote traffic to your web site

Best of all, the client will never know you used VoiceMail Messenger , because the message delivered can be with your recorded voice .

How VoiceMail Messenger came to be

Due to FCC changes in the fax broadcasting industry, companies could no longer use fax broadcasting as a means of procuring new clients. Faced with the absence of the fax broadcasting medium as an inexpensive means of finding new customers, sales reps found themselves making cold calls in order to solicit new business.

During the cold call process, it was statistically measured that 80% of the phone calls were encountered with voicemail. Sales people were forced to either:

1. leave a message, or
2. hang up and call back again.

With the frustration of encountering voicemail and repeating the same sales message, VoiceMail Messenger ® was developed to deal with this repetitive phone task.

Who can use VoiceMail Messenger?

Any company wishing to maximize on their outbound phone calls can use VoiceMail Messenger. Any company using an existing outbound call center can reduce their costs by using VoiceMail Messenger. Any company that has been affected by the FCC Fax broadcasting regulations, can use VoiceMail Messenger. Companies that require a sales pitch to be consistent, precisely worded, and mass delivered will advance with VoiceMail Messenger.

What is the success rate with VoiceMail Messenger?

VoiceMail Messenger ® is only a method of delivery. Your success rate will depend entirely on your message to the customer, your telephone list of the people you are calling, and the quality of your product or service. The VoiceMail Messenger ® service will expedite and multiply your exiting success rate. VoiceMail Messenger ® will give you the advantage of speed over your competition.

What our VoiceMail Messenger ® operators will do

During the process of arriving at the target voice mailbox, our live VoiceMail Messenger ® operators will handle every single outbound phone call, associated with any business telephone system. Our VMM operators will encounter and deal with;

• Switch board receptionist and
• Personal assistants
• Direct dial by number or extension
• Dial by name directories
• Being put on hold
• Being screened by uncooperative attendants

What an Auto-Dialer system can not do

VoiceMail Messenger operator does what an Auto-Dialer system can not do;

• Every call is logged and labeled with the exact resulting outcome
• Overcome FCC regulations pertaining to auto-dialers.
• Your message is delivered precisely, and consistently into any type of voice mail box
• Your voice message is never played live, unless permission granted.
• Your reputation is never damaged with delivery of incomplete messages, or accidental live playback.
• Your message is delivered only to the contact name you specify, and to no one else. Auto dialers can not make that selection.
• Your message is re-directed to the new contact, incase the old contact name has changed.
• VMM operator can read a short script detailed with your instructions, pre delivery of your message.
• VMM operator will hold, and navigate your message to the right target contact

Why use Voice Mail as a medium?

1. People always listen to their voice mail. You will have a guaranteed listener-ship to your message. VoiceMail Messenger recipients will be forced to listen to your message.
2. Voice mail is not consuming fax paper or fax toner, and not intrusive.
3. Your own voice adds a human touch, is as persuasive as you want it to be, and very personal. Your clients will appreciate a personal call. A personal call carries more value than email or direct mail campaigns.
4. Your clients will never know, you used VoiceMail Messenger to Clone your voice, and multiply your phone calling efforts.
5. VoiceMail Messenger costs less than your employee’s base pay.
6. VoiceMail Messenger is a faster campaign due to no training required and costs much less than your traditional call center.
7. Email lists are very transient. Telephone numbers are more reliable and don’t change as often, therefore your campaign will be more successful with a phone list, instead of an email list.
8. You have been forced to use voice mail. You have no control of the fact 80% of phone calls go to voice mail. Don’t be a victim of voice mail, use VoiceMail Messenger to overcome this negative, and turn it into a positive.

Frequently asked questions

1. What is VoiceMail Messenger?
• VoiceMail Messenger is a guided voice message delivery system. We take a message recorded by you, and drop it inside everyone’s voice mail box. This is not an Auto-dialer service.
2. How do you deliver a recorded message?
• We dial every contact on a phone list. We use live operators to navigate the call, past the reception, and straight into a voice mail box.
3. How do I get started?
• First, book your campaign
• Then, record your message
• Lastly, send us your phone contact list
4. Is there a minimum charge?
• Yes, a $2500.00 minimum billing per job
5. Are there any setup or hidden fees
• No setup fees, no hidden charges
6. How fast can my campaign start?
• We need a 24-72 hour notice.
7. How many messages can you deliver?
• We can deliver thousands of messages per day.
8. When do you make the calls?
• We make our calls to satisfy your specific time frame
9. What is the message delivery success rate?
• The success rate depends on your contact list, and the number of retries.
10. How do I pay for the service?
• This service is pre-paid via PayPal, overnight check or wire transfer.
11. Where do I get a contact list of phone numbers to call
• We can provide our excellent marketing list, or you can use your own client list.
12. What data fields must be in the contact list?
• Telephone number, contact name, company name. Contact Position would be helpful, but not required.
13. Do I get any output after the job is finished?
• Yes, you get a log report, and an exception report per job.
• All reports are free of charge.
• The reports show accurate details for every single call.
14. Who records the message?
• You can record the message, but we have in-house staff that will do it free.
15. What is the maximum length of the message
• Max length is 60 seconds, but we recommend 30 seconds.
16. What does the message sound like after it’s delivered.
• Message quality is identical to your initial recording.
17. Am I charged for every phone call regardless of the outcome?
• Yes, we charge for every call because we have labor costs for every call.
18. How many retries do you make per call in case it was busy?
• As many retries as you want.
19. What are your call center hours of operation
• 24 hours per day-7 days per week.

Customer Quotes

"Using your voice mail service has helped us tremendously in driving attendance at our seminars and the automation allowed us to continue working with our clients one on one while the technology did the work of contacting hundreds of prospective clients at once":
 
Warm regards, Sean Shea
IT marketing manager

■□□□□□□□

With your Voice Services, our client has experienced a 30% increase in calls and portrait studio appointments.  ITPBIZ, by far, is the most professional voice broadcasting company we have dealt with.  Keep up the great work.
 
Andy Thomas,
Direct Marketing Company

■■□□□□□□

Voicemail Messenger worked extremely well with this marketing program.  Registration to our Conference was up by 45% within days of the voice broadcasting being sent out. 
 
Teresa Orofina,
Canadian Construction Company

■■■□□□□□

I have received many calls from our members commenting on the Voicemail Messenger Service provided for our upcoming Conference and Tradeshow.  It is a great way to make communications between our Association and its members, with personal touch.  The personalize message from our Association President was a success.  Registration for our gala events was up 35% from last year.
 
Regards,
Brendan Dolci, NYSAE

■■■■□□□□

Just wanted to thank you for all your hard work and recap where we are so far.
 
I believe we're in the last two months of our third campaign together and we are very pleased with the results you've generated. To date it's been our most successful advertising campaign. The amount and quality of business you've helped us bring in is impressive to say the least and we intend to do our best to keep these new clients happy for years to come.
 
Your patience, willingness to try new exchanges and determination to help us achieve our goals is genuinely appreciated. 
 
Keep up the good work.
 
Regards,
Lynn F., Allstate

■■■■■□□□

Industry examples

Increase exhibitors and Attendees:

Let us call all your contacts from previous shows for you, for less cost and time.

Event, Seminar, Annual Meeting Invitations:

Changes in last minute details and printing or mailing delays can reduce the time you have to promote your event.

Boost responses to email or direct mail:

When targeted individuals get a personal voicemail that gives them reason to look for and respond to your email or direct mail, you cut through clutter and get more results.

Cold Calls:

We make the calls for you---many more than you can make in a day or a week.

Member Communications:

Fast dissemination of information to your members or colleagues.

Dealer Promotions:

VMM has the ability to deliver a personalized offer related around a specific promotion or upcoming special event.

Service Satisfaction Follow-Up:

Let VMM follow-up with your customers to make sure they are satisfied with the work that was done.

Recall Notices:

Proactively and conveniently contact your customers to schedule repairs for recall notices and get more than your share of recall business and additional customer pay revenue.

Surveys:

Our live operators will conduct precise surveys to help understand your market.

Customer Service Follow-Up:

Let VMM follow up with your customers to make sure they are satisfied with your products and services.

Client list update/verification:

We will update and verify your existing client list by calling every contact number and labeling the precise outcome of every single call.

Special Offers and Discounts:

VMM has the flexibility to contact a targeted group of customers and offer them special promotions to bring in additional business.

New Products and Services:

Notify customers about new products and services that are available or products related to existing programs customers are enrolled in.

Seminar Reminders and Events:

Use VMM for special events, speakers, sales, promotions, etc. to increase awareness and boost attendance.